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Frequently Asked Questions
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What services are available?We provide a wide array of services, from post-operation recovery, rehabilitation for the older adult, cancer rehabilitation, and cardiopulmonary rehabilitation. You can read more about our services here.
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How long is one treatment session?HOME PHYSIOTHERAPY The first consultation may take up to an hour, and subsequent sessions will be between 30-60 minutes, depending on your physiotherapist's recommendation. CLINIC PHYSIOTHERAPY The first consultation may take up to 45 minutes, and subsequent sessions will be between 30-45 minutes, depending on your physiotherapist's recommendation.
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What do I need to prepare for my first session?If you have it, please prepare the hospital discharge summary for us to have a better understanding of your condition. It is also recommended to wear comfortable clothings and footwear - so that you can do exercises easily, if needed.
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What can I expect for my first session?Our physiotherapist will conduct an assessment to get a better understanding of your condition and goals. A physical assessment will be performed to examine the root causes. Based on the assessment, she will formulate a diagnosis and proceed to explain your condition and propose a treatment plan according to your goals.
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Can I claim the fees under my insurance policy?Most post-hospitalization plans will cover physiotherapy claims, but do check with your insurance provider beforehand.
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What payment options are available?We are happy to accept payment via telegraphic transfer (TT), cheque, cash, PayNow or HitPay.
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